Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Items on sale
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    We do not currently sell in ‘North America and Worldwide’. The reasons for this are explained in a post on our blog,https://www.shakepaws.com/post/1128502464498/orders-to-north-america-are-cancelled

    Frequently Asked Questions

    Wholesale

    Yes, we do! Want to stock your pet boutique with some of our cards or other products? Simply contact us at info@shakepaws.com

    Care instructions

    Our wooden block signs are finished with a durable wax coating. However:

    • They are for internal use only
    • Best kept away from direct sunlight

    Legal imprint